Privacy Policy

Nova Luna Wellness Medical Spa (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. By using our website and forms, you agree to the practices described here.

Information We Collect

We collect information you provide directly, including when you fill out our wedding prep quiz, booking forms, or contact us:

• Name and contact details (email address, phone number)
• Event details such as your wedding date and role
• Treatment preferences, goals, and any notes you share
• Technical data collected automatically (IP address, browser type, device information, and pages visited)

How We Use Your Information

• To respond to your inquiries and schedule consultations
• To send you a personalized treatment plan and follow-ups
• To improve our website, services, and marketing
• To measure and improve our advertising campaigns
• To comply with legal and regulatory obligations

Cookies & Advertising Tools

Our website uses cookies and similar technologies, including the Meta (Facebook) Pixel. These tools help us understand how visitors interact with our site, measure the effectiveness of our ads, and show relevant ads on platforms like Facebook and Instagram. The Meta Pixel may collect information such as your activity on our site and your device identifiers.

You can manage ad preferences through your Facebook Ad Settings and control cookies through your browser settings.

How We Share Information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business, such as our booking platform (Boulevard), email and communications providers, and advertising partners (Meta). These providers are only permitted to use your information to perform services on our behalf.

Data Retention

We retain your personal information for as long as needed to provide our services and for legitimate business or legal purposes. You may request deletion of your information at any time.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain processing. To exercise these rights, contact us using the details below.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at info@novalunawell.com.