Terms & ConditionsEffective Date: 10/20/2025
Last Updated: 10/20/2025
1. General Terms
By using this website or booking services at Nova Luna Wellness, you agree to the following Terms & Conditions.
These terms apply to all users, visitors, and clients.
2. Medical Disclaimer
Nova Luna Wellness provides wellness and aesthetic services, not medical diagnosis or treatment of disease.
Consultation with a licensed healthcare provider is recommended before starting any new treatment.
Results may vary by individual, and no guarantees are made.
3. Appointments & Cancellations
Appointments may be booked through our website, by phone, or in person.
Please arrive on time; late arrivals may result in reduced service time.
Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
No-shows may be charged a fee or lose deposit eligibility.
4. Payments
Payment is due at the time of service unless otherwise arranged.
We accept major credit cards and other approved payment methods.
Prices and promotions may change without prior notice.
5. Refunds
Services and treatments are non-refundable once rendered. Product refunds or exchanges are subject to management approval.
6. Use of Website
You agree not to misuse our website, attempt unauthorized access, or use it for any unlawful purpose.
We may suspend or restrict access if misuse is detected.
7. Intellectual Property
All website content, including text, images, and designs, is the property of Nova Luna Wellness and may not be copied or reused without written permission.
8. Limitation of Liability
Nova Luna Wellness and its staff are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.
9. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be reflected on this page with a revised “Last Updated” date.
10. Contact
For questions about these Terms or your account:
Nova Luna Wellness Medical Spa
Call: +1 (310) 670-0281Text: +1 (818) 455-3450Email: info@novalunawell.com .png){kind=logo}